Privacy Policy for Solar & Energy Services | LumaGreens Solutions

Welcome to LumaGreens Solutions (https://www.lumagreens.com/).

At LumaGreens, LumaGreens is committed to protecting your privacy and keeping your personal information secure. This policy explains how we collect and use your data when you use our solar and energy services in Melbourne.

1. Information We Collect

When you visit our website or contact us, we may collect the following information:

• Full Name
• Phone Number
• Email Address
• Property Address
• Service Inquiry Details
• IP Address and Browser Information

This information helps us provide accurate quotes and better solar solutions for your home or business.

2. How We Use Your Information

LumaGreens Solutions may use your information to:

• Respond to your inquiries
• Provide quotes for solar panel installation in Melbourne
• Offer solar battery installation details
• Improve our website performance
• Send service updates or promotional offers (if you opt-in)
• Enhance customer experience

We only use your information for legitimate business purposes.

3. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve website functionality
• Analyze visitor behavior
• Enhance SEO performance
• Provide a better browsing experience

You can disable cookies through your browser settings if you prefer.

4. Data Protection & Security

We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. Your information is stored securely and only accessible to authorized personnel.

5. Sharing of Information

We do not sell or rent your personal information. Data may be shared only if required by law or with trusted partners involved in installation services.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third-party websites.

7. Your Rights

You have the right to:

• Request access to your personal data
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

To make any request, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy, please contact:

• Website: https://www.lumagreens.com/
• Email: info@lumagreens.com
• Phone: 429 080 509
• Location: Melbourne, Victoria, Australia

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.